Complaint Against New Urban Communities Authority Over Unlit Streets in Sadat City

The complainant files this complaint against the New Urban Communities Authority regarding the failure to light street poles in the 'Ebny Betak 1' area of Sadat City, Menoufia. The complainant states that this ongoing issue negatively affects the safety and security of the area's residents. According to the complainant, the streetlights have been non-operational since February 20, 2026. The complainant reports taking several official steps to resolve the matter, including filing two complaints and an expediting request via the hotline 15100, with reference numbers 1547694 and 1551126. A further report was allegedly filed via hotline 121 under reference number 27552919. Despite these efforts, the complainant asserts that the problem remained unresolved as of March 5, 2026. The complainant claims to have suffered professional and reputational damage as a result of this situation. Therefore, the complainant seeks an immediate and permanent resolution to the lighting issue, accountability for the responsible parties within the New Urban Communities Authority, and an official apology for the prolonged lack of service and the failure to address the repeated complaints.