Complaint Against Women’s Salon

Shakwaa platform enables you to file a complaint against any women’s salon if you have experienced poor service, cosmetic damage, financial exploitation, or any violation of your rights as a customer.

We carefully review and professionally document your complaint, then escalate it to the relevant regulatory, legal, or media authorities, with continuous follow-up to ensure proper action is taken.

Whether the issue involves unsatisfactory results, harmful products, or unprofessional behavior, we are here to help you protect your safety and recover your rights.

This service is available to:

• Women who experienced poor or damaging cosmetic results
• Clients affected by negligence or improper service
• Individuals who were financially exploited or misled
• Parents submitting complaints on behalf of their daughters
• Anyone who observed unsafe or unprofessional practices in a salon

This service covers complaints against:

• Women’s beauty salons
• Hair and skincare centers
• Specialized salons (hair, makeup, nails, etc.)
• Independent beauty specialists or technicians
• Home-based or unlicensed salons

Common issues include:

• Hair damage caused by harmful chemical treatments
• Skin burns or irritation due to unsafe products
• Poor results in hair coloring, keratin, protein, or haircuts
• Use of counterfeit or non-approved beauty products
• Improper hygiene or unsterilized tools
• Overcharging or pricing different from what was agreed
• Misleading advertisements or unrealistic promises
• Services delivered differently than agreed
• Appointment delays or poor scheduling management
• Unprofessional or disrespectful staff behavior
• Lack of privacy within the salon
• Selling fake or unsafe cosmetic products
• Refusal to refund or correct mistakes