Complaint Against Recruitment Agency
Submit your complaint against a recruitment agency and get your right back
Service Description
Shakwaa enables you to submit an official complaint against any recruitment agency if you have experienced delays in recruitment procedures, breach of contract, misleading information, or any practice that violates your rights as a client of recruitment services.
Your complaint is received, carefully reviewed, and documented through a structured process, then directed to the relevant regulatory, legal, or media authorities, with continuous follow-up to ensure appropriate action is taken in accordance with applicable regulations.
Whether your issue involves delayed worker arrival, mismatch in agreed specifications, or unjustified fees, Shakwaa provides a reliable channel to protect your rights and ensure compliance with recruitment standards.
Who Can Use This Service
This service is available to:
- Individuals who contracted recruitment agencies without proper fulfillment
- Clients facing delays or disruptions in recruitment processes
- Customers who received workers not matching agreed specifications
- Individuals charged additional or unjustified fees
- Anyone affected by improper or non-compliant recruitment practices
Common Complaints Against Recruitment Agencies
Common issues reported include:
- Delays in worker recruitment or failure to deliver
- Receiving workers who do not match agreed qualifications
- Breach of contract terms or service conditions
- Charging additional or unjustified fees
- Failure to refund payments in case of unsuccessful recruitment
- Providing misleading information about timelines or services
- Lack of follow-up or poor communication
- Unprofessional behavior from agency staff
- Manipulation of contracts or service agreements
- Absence of clear service guarantees
- Avoiding responsibility after receiving payment
- Making unrealistic or unachievable promises
Covered Entities
This service covers complaints against:
- Licensed recruitment agencies
- Recruitment companies and service providers
- Brokers or agents affiliated with recruitment agencies
- Platforms offering domestic or labor recruitment services
- Individuals operating in recruitment without proper authorization
File a Complaint Against a Recruitment Agency
If you have experienced an issue with a recruitment agency or your agreement was not fulfilled, you can take action now.