Complaint Against Dental Clinic

Shakwaa platform enables you to file an complaint against any dental clinic if you have experienced medical negligence, incorrect treatment, poor service, or any violation of your rights as a patient.

We carefully review and document your complaint, then escalate it to the relevant regulatory, legal, or media authorities, with continuous follow-up to ensure appropriate action is taken.

Whether your complaint involves malpractice, unjustified costs, or unprofessional conduct, we are here to help you protect your health and recover your rights.

This service is available to:

• Patients affected by medical errors or improper dental treatment
• Individuals who experienced poor service in dental clinics
• Clients who were financially exploited or misled
• Parents submitting complaints on behalf of their children
• Anyone who witnessed unethical or illegal practices in a dental clinic

This service covers complaints against:

• Private dental clinics
• Dental and cosmetic centers
• Hospitals with dental departments
• Individual dentists or practitioners
• Dental clinics within medical complexes

Common issues reported include:

• Medical errors during procedures (fillings, extractions, implants…)
• Ongoing pain or complications due to negligence
• Use of unsterilized tools or unsafe environments
• Misdiagnosis or inappropriate treatment plans
• Overcharging or hidden/unjustified fees
• Performing procedures without proper consent or explanation
• Poor cosmetic results (whitening, veneers, orthodontics…)
• Use of low-quality or unapproved materials
• Delays or repeated cancellations without valid reasons
• Unprofessional behavior from dentists or staff
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• Failure to follow the agreed treatment plan
• Lack of accurate or transparent medical reporting