Complaint Against a Cosmetic Clinic

Shakwaa platform enables you to submit an official complaint against any cosmetic clinic if you have experienced unsatisfactory results, procedural errors, use of unsafe materials, or any practice that may affect your safety or violate your rights as a patient.

Your complaint is carefully reviewed, professionally documented, and directed to the relevant regulatory, legal, or media authorities, with continuous follow-up to ensure appropriate action is taken in accordance with applicable standards.

Whether your concern involves injectable treatments, laser procedures, skin therapies, or services not delivered as agreed, Shakwaa provides a reliable channel to protect your safety and recover your rights.

This service is available to:

• Individuals who experienced unsatisfactory cosmetic results
• Clients who faced errors during procedures
• Individuals exposed to unsafe or unapproved materials
• People misled by inaccurate or exaggerated claims
• Clients charged unjustified or excessive fees
• Individuals who paid for services not delivered as agreed
• Clients not refunded or compensated despite issues
• Individuals who experienced poor or unprofessional treatment
• Those whose privacy was violated (unauthorized photos or sharing)

Common issues reported include:

• Unsatisfactory or distorted results after procedures
• Use of unapproved or low-quality materials
• Complications or side effects due to improper application
• Failure to follow medical safety standards
• Lack of proper explanation or informed consent
• Overcharging or unjustified pricing
• Misleading advertising or exaggerated results
• Performing procedures different from what was agreed
• Unprofessional behavior from medical staff
• Lack of post-procedure follow-up or care
• Refusal to correct mistakes or provide compensation
• Use of unlicensed equipment or techniques

This service covers complaints against:

• Cosmetic clinics
• Laser and skincare centers
• Injectable treatment centers (Botox, fillers, etc.)
• Dermatology and aesthetic clinics
• Individual practitioners and specialists
• Unlicensed cosmetic centers